Why add feedback to Squarespace?
TellTide adds that entry point through Squarespace’s code injection, and every submission arrives pre-categorized in a private inbox.
Step 1: Create a TellTide app and copy your App ID
Sign in to TellTide, open Apps, and create an app for your site. Set the App link to your public URL — in production, the widget only accepts submissions from pages on that hostname. Copy the App ID; every snippet below uses it.
Step 2: Paste the script in Code Injection → Footer
In Squarespace, go to Settings → Advanced → Code Injection and paste the tag into the Footer box, then save. (Code injection requires the Business plan or higher.)
<script
src="https://telltide.com/src/widgets/widget.js"
data-app-id="YOUR_APP_ID"
></script>Step 3: Verify the feedback loop end to end
Open your site, click the TellTide launcher (bottom corner by default), and submit a test bug report. It should appear in your TellTide inbox within seconds. From there you can reply-triage privately, and later publish your first feature request to the public roadmap.
Good to know
- Footer injection covers every page; for one page only, use a Code block at the bottom of that page instead.
- Set the App link to your primary Squarespace domain.
- The floating launcher does not interact with Squarespace’s own layout blocks.
Common questions
Can I use TellTide with a Squarespace Personal plan?
Squarespace only allows code injection on Business and Commerce plans. On a Personal plan you could link visitors to your TellTide public roadmap instead, but the embedded launcher needs code injection.
Will the widget slow down my Squarespace site?
No — the snippet loads a single small script at the end of the body, after your content renders. It does not block paint or affect your Core Web Vitals.
Is the feedback users send public?
No. Unlike board-first tools, everything arrives in a private inbox. Bug reports and reviews stay internal; you publish only chosen feature requests to a roadmap users can vote on.
How much does TellTide cost?
The free plan includes the widget, private inbox, API, and public roadmap for one app. Paid plans add unlimited apps and advanced features — pricing never scales with how many users you have.