Why add feedback to WordPress?
TellTide installs on WordPress without a dedicated plugin: it is one script tag you can add through the theme editor, a Custom HTML block, or any header/footer snippet plugin you already use.
Step 1: Create a TellTide app and copy your App ID
Sign in to TellTide, open Apps, and create an app for your site. Set the App link to your public URL — in production, the widget only accepts submissions from pages on that hostname. Copy the App ID; every snippet below uses it.
Step 2: Add the script to your theme footer
In Appearance → Theme File Editor, paste the tag in footer.php just before </body>. If you prefer not to touch theme files (or your theme updates often), use a header/footer snippet plugin or a Custom HTML block instead:
<script
src="https://telltide.com/src/widgets/widget.js"
data-app-id="YOUR_APP_ID"
></script>Step 3: Set the App link to your public site URL
In TellTide, set the App link to your WordPress site’s public address (for example https://www.example.com). In production the widget accepts submissions only from that hostname, which stops other sites from posting into your inbox.
Step 4: Verify the feedback loop end to end
Open your site, click the TellTide launcher (bottom corner by default), and submit a test bug report. It should appear in your TellTide inbox within seconds. From there you can reply-triage privately, and later publish your first feature request to the public roadmap.
Good to know
- Child themes: put the snippet in the child theme’s footer so a parent theme update does not remove it.
- Caching plugins (WP Rocket, W3 Total Cache) are fine — the script tag is static HTML and needs no cache exclusions.
- Works with WooCommerce: product pages are often where the most actionable feedback shows up.
Common questions
Is there a TellTide WordPress plugin?
No plugin is needed. The widget is a single script tag, which is less to maintain and one less plugin to update. Any snippet-injection plugin you already run can carry it.
Will the widget slow down my WordPress site?
No — the snippet loads a single small script at the end of the body, after your content renders. It does not block paint or affect your Core Web Vitals.
Is the feedback users send public?
No. Unlike board-first tools, everything arrives in a private inbox. Bug reports and reviews stay internal; you publish only chosen feature requests to a roadmap users can vote on.
How much does TellTide cost?
The free plan includes the widget, private inbox, API, and public roadmap for one app. Paid plans add unlimited apps and advanced features — pricing never scales with how many users you have.
